Customer Support

Everything you need to get the most out of your DataLight Optics products and services, in one place.

Services

Buyback/ITAD programs, third-party maintenance, pre-configuration, board-level repairs, and flexible shipping — learn how we support your network beyond the sale.

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Lab Tour

Go behind the scenes of our testing lab and see how we validate compatibility across hundreds of OEM platforms.

Take the Lab Tour

Evaluation Request

Try our compatible optical transceivers in your own environment before you buy.

Request an Evaluation Kit

Warranty Information

Learn about our serviceable lifetime replacement warranty and what it covers.

View Warranty Information

RMA Request

Need to return or exchange a product? Start your RMA request here.

Submit an RMA Request

Technical Support

Datasheets, compatibility reports, test reports, and help with technical issues.

Get Technical Support

Rebrand Notice

Choice IT Global is now DataLight Optics. See what’s changed and what’s staying the same.

Read the Rebrand Notice